1. What does the training cover?
After platform delivery, use training is provided covering daily operations such as data browsing, defect viewing, report configuration and output; professional features such as periodic inspection involve manual configuration and review processes and come with training and technical support to ensure correct use.
2. How do customers become familiar with the platform?
The cloud platform provides test accounts for familiarizing with features. The specific training format (on-site / remote), number of sessions and scope are determined per the project service agreement.
3. Applicable scenarios for training support
| Scenario | Support content |
|---|---|
| Early after platform delivery | Operation and use training |
| Professional features | Periodic inspection configuration, report customization |
| Daily use | Technical support response |
4. Applicable conditions and scenarios
- Operation training in the early stage after platform delivery
- Professional feature support such as periodic inspection configuration and report customization
- Training content arranged per the service agreement
5. Notes
Training depth and scope are subject to the service agreement; it is recommended to clarify training needs and format during the solution phase.